Guest Experience Host: On-site Service & Events

ISS Facility Services - North America; New York (NY); On-site; USD 56,000 - 70,000; Full time

Job summary

ISS Guckenheimer in New York is seeking a Go To Host to embody brand principles and deliver outstanding service on site. You will be the face of our client's facilities, engaging colleagues and guests, logging activities, and ensuring a welcoming, fun, and personal experience throughout the workday.

This full-time role runs Monday to Friday, 6:00 am to 6:00 pm, offering medical and other benefits. The ideal candidate has 3–5 years in customer service, a High School diploma or higher, and strong

Qualifications

• 3–5 years of customer service experience with blue-chip/high-touch clients.
• High School diploma or college degree required.
• Strong MS Office skills, especially Excel and PowerPoint.
• Excellent telephone and verbal communication abilities.

Responsibilities

• Welcome guests and colleagues with a friendly, professional attitude.
• Capture guest preferences for future visits and fulfill special requests.
• Assist in room booking, amenity reservations, and visitor arrivals.
• Coordinate with Experience team to maintain a 'one-team' ethos.
• Log activities and support events and activations.

Skills

Customer service

MS Office (Excel & PowerPoint)

Telephone/communication skills

Education

High School diploma or college degree

Tools

Condeco systems

Job description

ISS Guckenheimer in New York is seeking a Go To Host to embody brand principles and deliver outstanding service on site. You will be the face of our client's facilities, engaging colleagues and guests, logging activities, and ensuring a welcoming, fun, and personal experience throughout the workday.

This full-time role runs Monday to Friday, 6:00 am to 6:00 pm, offering medical and other benefits. The ideal candidate has 3–5 years in customer service, a High School diploma or higher, and strong