Guest Experience Host - On-Call for Campus Hospitality

University of Notre Dame; Notre Dame (IN); On-site; USD 23,000 - 28,000; Full time

Job summary

The University of Notre Dame Operations, Events, and Safety (UOES) division is seeking temporary Hosts at Rohr's in our campus Hospitality department to warmly welcome guests and ensure memorable experiences.

Hosts will manage OpenTable seating, assist front- and back-of-house teams, and communicate clearly with servers to optimize dining flow while maintaining professional and joyful service.

Qualifications

• Capable of managing time effectively with minimal supervision.
• Positive, respectful, excellent communication and listening skills.
• Ability to maintain a standing position for extended periods of time (up to 6 hours at a time).
• Follow food safety procedures for handling, storing, and serving food products.

Responsibilities

• Manage the OpenTable software to seat, assign tables, and other restaurant duties.
• Information gathering for the front of house, back of house team members, and the guest.
• Seating guests to optimize the dining experience, pacing of the service team, and the optimal use of the dining room.
• Menu presentation and communicating with server to seated table
• Answering phones according to service standards
• Reservation confirmation with guests
• Execute all guest interactions with a joy for serving others; all while demonstrating professionalism, job knowledge, grace, respect, and friendliness.
• Alert server about all special notes in a reservation including allergies, special occasions, past experiences, etc.
• Update Guest Experience Profile each visit and alert management of any issues.

Skills

Time management

Communication

Standing tolerance

Food safety

OpenTable proficiency

Tools

OpenTable

Job description

The University of Notre Dame Operations, Events, and Safety (UOES) division is seeking temporary Hosts at Rohr's in our campus Hospitality department to warmly welcome guests and ensure memorable experiences.

Hosts will manage OpenTable seating, assist front- and back-of-house teams, and communicate clearly with servers to optimize dining flow while maintaining professional and joyful service.