Guest Experience Host — NYC Dining & Skyline Views

Marriott Marquis Restaurants; New York (NY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

401(k) plan

Paid time off

Dining discount

Job summary

The View in New York City is seeking a friendly Host to be the first impression for guests and a vital partner to the Maître D. This on-site role requires warmth, hospitality, and the ability to coordinate seating and guest inquiries with tact and efficiency.

Experience in guest service is helpful, with Resy familiarity and strong communication. Join us in a dynamic, two-floor setting offering live music, panoramic views, and a culture that values care and growth.

Qualifications

• Experience in a guest facing role in a restaurant preferred, but not necessary.
• Basic understanding of Resy functions.
• Ability to walk or stand for long periods of time.
• English fluency and additional languages preferred, but not required.

Responsibilities

• Consistently support a culture of Enlightened Hospitality
• Create a welcoming and hospitable environment for guests whether in person or over the phone
• Partner with Maître D to quote accurate wait times while finding the yes for all guests
• Answer guest inquiries with regards to restaurant hours, menus, and reservations
• Act as a liaison between guest, management, service staff and kitchen
• Work with efficiency and a sense of urgency while remaining composed
• Demonstrates a passion for guest experience and eagerness to learn and grow
• Perform additional responsibilities as needed to support team objectives

Skills

Guest interaction

Team player

Communication

Resy basics

Tools

Resy

Job description

The View in New York City is seeking a friendly Host to be the first impression for guests and a vital partner to the Maître D. This on-site role requires warmth, hospitality, and the ability to coordinate seating and guest inquiries with tact and efficiency.

Experience in guest service is helpful, with Resy familiarity and strong communication. Join us in a dynamic, two-floor setting offering live music, panoramic views, and a culture that values care and growth.