Guest Experience Host & Membership Concierge

JDS Sports; Town of Florida (NY); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Membership incentives

Retail incentives

Job summary

Sauna House in Bonita Springs invites a friendly Guest Service Coordinator to create a warm, guest-focused experience and support all daily operations. You’ll manage check-ins, reservations, and inquiries while promoting memberships and services to guests.

Ideal candidates will excel in hospitality, with strong communication, time management, and a genuine passion for wellness and guest satisfaction. Part-time hours may include evenings, weekends, and holidays.

Qualifications

• Natural host with a guest-first mindset.
• Strong communication and relationship-building skills.
• Ability to manage reservations, scheduling, and guest inquiries.

Responsibilities

• Greet guests, check-in/out, and ensure a welcoming experience.
• Promote memberships, services, and retail to guests.
• Support daily operations, inventory, and guest communications.
• Maintain safety, cleanliness, and guest privacy.

Skills

Hospitality

Customer service

Communication

Time management

Conflict resolution

Tools

Reservations system

POS system

Job description

Sauna House in Bonita Springs invites a friendly Guest Service Coordinator to create a warm, guest-focused experience and support all daily operations. You’ll manage check-ins, reservations, and inquiries while promoting memberships and services to guests.

Ideal candidates will excel in hospitality, with strong communication, time management, and a genuine passion for wellness and guest satisfaction. Part-time hours may include evenings, weekends, and holidays.