Guest Experience Host/Hostess — Welcoming Seats & Service

HMSHost; Chicago (IL); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Health, dental and vision insurance

Generous paid time off

Holiday pay

Meal and Transportation Benefits

401(k) retirement plan with company

Company paid life insurance

Tuition reimbursement

Employee assistance program

Training and exciting career growth

Referral program – refer a friend and

Zusammenfassung

The HMSHost Host/Hostess greets guests and seats them at an appropriate table before introducing them to their server.

This role may perform additional tasks such as ringing up orders, refilling beverages, setting tables, and cleaning dining areas, in line with management directions.

This is a non-exempt position reporting to the Store Manager; HMSHost offers benefits and career growth opportunities with position-based variations.

Qualifikationen

• Customer service and cash handling experience preferred.
• Excellent organization skills.
• Ability to read and interpret restaurant seating charts.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner.
• Ability to bend, twist, and stand to perform normal job functions.

Aufgaben

• Greet guests at the entrance and seat them following HMSHost customer service standards.
• Record customer reservations or seating times accurately.
• Maintain and update restaurant seating charts and dining room setup.
• Assist with setting up tables and maintaining dining area cleanliness.
• Perform cashiering and bussing duties as required to speed up service.

Kenntnisse

Customer service

Organization skills

Reading seating chart

Friendly communication

Cash handling

Jobbeschreibung

The HMSHost Host/Hostess greets guests and seats them at an appropriate table before introducing them to their server.

This role may perform additional tasks such as ringing up orders, refilling beverages, setting tables, and cleaning dining areas, in line with management directions.

This is a non-exempt position reporting to the Store Manager; HMSHost offers benefits and career growth opportunities with position-based variations.