Guest Experience Host — Front-of-House Leader

White Lodging; San Antonio (TX); Sur place; USD 1 929 000 - 3 031 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision insurance (Day

Résumé du poste

White Lodging’s Kimpton Santo location in San Antonio seeks an attentive PM Host to set the tone for an unforgettable dining experience. You will guide event flow, greet guests, and coordinate seating to ensure smooth service in a fast-paced setting.

The role emphasizes guest interaction, knowledge of menu items, and contributing to a positive energy throughout the evening while supporting a collaborative team environment.

Qualifications

• Outgoing, friendly personality and warm hospitality.
• Excellent communication and listening abilities.
• Passion for service with a positive, can-do attitude.
• Ability to work effectively under pressure and busy environments.
• Stamina to stand for long periods and lift up to 25 pounds occasionally.
• Availability to work weekends, nights, and holidays.

Responsabilités

• Greet guests in a warm and professional manner and ensure guest satisfaction with their dining experience.
• Effectively assign servers to sections, manage reservations, and assign guests to tables.
• Maintain the restaurant entryway and complete all necessary side work and cleaning tasks.
• Promote teamwork and contribute to creating a friendly and safe work environment.
• Be an ambassador of our establishment by maintaining a neat and professional personal appearance.
• Be knowledgeable of all menu items, contents, preparation methods, and garnishes; accurately answer any guest questions.
• Process all payment methods.
• Perform other duties as assigned.

Connaissances

Outgoing personality

Communication skills

Customer service

Under pressure

Stand for long

Lift 25 lbs

Weekend nights

Description du poste

White Lodging’s Kimpton Santo location in San Antonio seeks an attentive PM Host to set the tone for an unforgettable dining experience. You will guide event flow, greet guests, and coordinate seating to ensure smooth service in a fast-paced setting.

The role emphasizes guest interaction, knowledge of menu items, and contributing to a positive energy throughout the evening while supporting a collaborative team environment.