Guest Experience Host - Front of House, Cincinnati

Crg Dining; Cincinnati (OH); On-site; USD 24,000 - 36,000; Full time

Job summary

Cunningham Restaurant Group is seeking a host for BRU Burger in Cincinnati, OH. You will greet guests, manage the waitlist and reservations, and assist with seating to ensure a smooth dining experience.

Ideal candidates have excellent customer service, strong communication, and the ability to multitask in a fast-paced environment. Some knowledge of reservation systems is a plus; evenings, weekends, and holidays require flexibility.

Qualifications

• Excellent customer service and communication skills.
• Friendly and outgoing personality with a positive attitude.
• Strong organizational and multitasking abilities.
• Ability to remain calm and professional in high-pressure situations.
• Familiarity with reservation systems is a plus.

Responsibilities

• Greet guests and seat them while managing waitlists and reservations.
• Communicate wait times and seating status to guests and servers.
• Provide menu information, daily specials, and promotions to guests.
• Coordinate with servers and kitchen staff to optimize seating and guest flow.
• Maintain a clean host stand and waiting area with stocked menus and materials.
• Assist guests with coat check and general inquiries.

Skills

Customer service

Communication

Organizational skills

Multitasking

Calm under pressure

Job description

Cunningham Restaurant Group is seeking a host for BRU Burger in Cincinnati, OH. You will greet guests, manage the waitlist and reservations, and assist with seating to ensure a smooth dining experience.

Ideal candidates have excellent customer service, strong communication, and the ability to multitask in a fast-paced environment. Some knowledge of reservation systems is a plus; evenings, weekends, and holidays require flexibility.