Guest Experience Host - Front of House

Original Roadhouse Grill; Whittier (CA); Hybrid; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life/LTD

401(k) retirement plan

Paid sick leave

Employee Assistance Plan

Dynamic and energetic work atmosphere

Career development

Job summary

Original Roadhouse Grill in Whittier, CA is seeking a friendly Host to greet guests, seat parties, and support servers during busy periods. You will answer phones, manage seating, and assist with take-out orders while upholding cleanliness and health standards.

The role emphasizes professional guest interaction, accurate seating and payment handling, and teamwork in a fast-paced dining environment.

Responsibilities

• Prepares the lobby area for guests’ arrival.
• Opens the door and greets guests as they enter.
• Determines seating preferences and advises guests of waiting time if any.
• Directs guests to waiting areas and maintains an accurate waiting list on a first come, first served basis.
• Notifies guests that their table is ready and guides the guests to the table.
• Distributes menus to each guest at the table.
• Answers the telephone before the third ring and responds to guest inquiries.
• Writes take-out orders from call‑in or walk‑in guests.
• Processes, packs and collects payment on take‑out orders.
• Responds professionally to guest comments and questions.
• Assists servers by re‑filling beverages, clearing plates and responding to requests from seated guests.
• Cleans and maintains lobby area.
• Monitors cleanliness of restrooms and level of restroom supplies.
• Opens the door and offers a parting comment to all departing guests.
• Verbally acknowledges all guests encountered in restaurant.
• Follows all health, safety, sanitation and security standards.
• Performs other duties as assigned by the supervisor.

Job description

Original Roadhouse Grill in Whittier, CA is seeking a friendly Host to greet guests, seat parties, and support servers during busy periods. You will answer phones, manage seating, and assist with take-out orders while upholding cleanliness and health standards.

The role emphasizes professional guest interaction, accurate seating and payment handling, and teamwork in a fast-paced dining environment.