Front of House Manager: Guest Experience & Operations Leader

DUFFY'S SPORTS GRILL; Florida; On-site; USD 52,000 - 65,000; Full time

Job summary

DUFFY'S SPORTS GRILL in Stuart, FL is seeking an Assistant Manager to lead front-of-house operations, ensure adherence to brand standards, and drive guest satisfaction. You will supervise staff, manage food and labor costs, train FOH teams, and coordinate with the General/Regional Manager.

Strong communication, coaching, and problem-solving are essential. This full-time role requires flexibility to work days, nights, weekends, and holidays, with opportunities to contribute to local store

Qualifications

• Reliability and dependability
• Willingness to take on responsibilities and challenges
• Ability to adapt to varying store needs and schedules
• Ability to stay calm under pressure and handle high-stress situations
• Attention to detail in cash handling, inventories, and scheduling
• Self-control and composure in difficult situations
• Honesty and ethical conduct in all duties
• Team-player with cooperative attitude
• Empathy and consideration for coworkers and guests
• Strong interpersonal skills and collaboration

Responsibilities

• Monitor restaurant operations and guest service quality.
• Control food and labor costs, budgets, and sales performance.
• Demonstrate coaching and counseling to staff.
• Write schedules and anticipate staffing needs.
• Open/close store using checklists and maintain FOH standards.
• Train FOH staff and work with FOH Trainers.
• Manage cash transactions, comps, or voids, and POS accuracy.
• Collaborate on local store marketing initiatives and CRM willingness.

Skills

Dependability

Initiative

Adaptability

Stress tolerance

Attention to Detail

Self-Control

Integrity

Cooperation

Concern for Others

Social Orientation

Job description

DUFFY'S SPORTS GRILL in Stuart, FL is seeking an Assistant Manager to lead front-of-house operations, ensure adherence to brand standards, and drive guest satisfaction. You will supervise staff, manage food and labor costs, train FOH teams, and coordinate with the General/Regional Manager.

Strong communication, coaching, and problem-solving are essential. This full-time role requires flexibility to work days, nights, weekends, and holidays, with opportunities to contribute to local store