Guest Experience Server - Upsell & MVP Expert

DUFFY'S SPORTS GRILL; North Palm Beach (FL); On-site; USD 17,000 - 28,000; Part time

Job summary

DUFFY'S SPORTS GRILL in Palm Beach Gardens, FL is seeking a part-time Server to deliver friendly, attentive front-of-house service. You will greet guests, upsell menu items, take orders, and ensure accuracy in the POS system.

Responsibilities include escorting guests to tables, maintaining a clean dining area, checking IDs, handling payments, and collaborating with the General Manager to provide a memorable dining experience.

Qualifications

• Dependability in reliability, responsibility, and fulfilling obligations.
• Initiative to take on responsibilities and challenges.
• Adaptability to change and variety in the workplace.
• Ability to handle high-stress situations calmly and effectively.
• Attention to detail and thoroughness in tasks.
• Self-control to maintain composure and professionalism.
• Integrity and ethical conduct.
• Cooperation and a good-natured attitude.
• Concern for others and empathetic service.
• Social orientation; team-focused.

Responsibilities

• Escort guests to tables and assist with seating.
• Explain menu items and upsell to raise check average.
• Take and repeat orders, enter into POS accurately.
• Check guests' IDs for alcohol service.
• Process payments and clear tables.
• Maintain clean, reset tables and service areas.
• Assist host/hostess with phones, to-go orders, and greetings.
• Restock service areas and manage table setup for shifts.
• Encourage guests to leave a review.
• Maintain professional interactions with guests and coworkers.

Skills

Dependability

Initiative

Adaptability/Flexibility

Stress Tolerance

Attention to Detail

Self-Control

Integrity

Cooperation

Concern for Others

Social Orientation

Job description

DUFFY'S SPORTS GRILL in Palm Beach Gardens, FL is seeking a part-time Server to deliver friendly, attentive front-of-house service. You will greet guests, upsell menu items, take orders, and ensure accuracy in the POS system.

Responsibilities include escorting guests to tables, maintaining a clean dining area, checking IDs, handling payments, and collaborating with the General Manager to provide a memorable dining experience.