Guest Experience Host – Front of House

Universal Store; Big Spring (TX); On-site; USD 12,000 - 18,000; Full time

Job summary

IHOP in Big Spring, TX is seeking a friendly host/hostess to greet guests and seat tables promptly, ensuring a smooth dining experience. You will work with a team to manage seating rotations, answer phones, and handle to-go orders with a positive attitude.

No prior experience is required; basic English reading/writing and the ability to stand and lift up to 25 pounds are expected. Uniform standards apply and restaurant policies current.

Qualifications

• No prior experience required.
• Basic reading and writing in English.

Responsibilities

• Greet guests within 30 seconds and seat them when a table is available.
• Maintain a waiting list and rotate seating to ensure service quality.
• Answer the phone, take messages, and handle To Go orders.
• Check restrooms and keep them clean and stocked.
• Clear, clean, and reset tables and assist with cleaning tasks.
• Follow IHOP uniform and appearance standards.

Skills

Customer service

Communication

English proficiency

Job description

IHOP in Big Spring, TX is seeking a friendly host/hostess to greet guests and seat tables promptly, ensuring a smooth dining experience. You will work with a team to manage seating rotations, answer phones, and handle to-go orders with a positive attitude.

No prior experience is required; basic English reading/writing and the ability to stand and lift up to 25 pounds are expected. Uniform standards apply and restaurant policies current.