Guest Experience Host & Seating Specialist

Universal Store; Odessa (TX); On-site; USD 14,000 - 19,000; Full time

Job summary

IHOP in Odessa, TX is seeking a friendly Host/Hostess to greet guests, seat them promptly, and ensure a welcoming dining experience. You will rotate seating, manage the waiting list, and assist with to-go orders and phone inquiries. The role involves maintaining cleanliness and following IHOP SOP standards.

No prior experience is required, making this an ideal entry-level opportunity to develop guest relations and teamwork skills in a fast-paced restaurant environment.

Qualifications

• Ability to read and comprehend instructions and memos.
• Greet guests promptly and seat them as tables become available.
• Provide friendly, courteous service and handle guest questions.

Responsibilities

• Greet guests as they enter the restaurant within 30 seconds.
• Seat guests and rotate station seating to maintain service quality.
• Answer the telephone and take to-go orders; maintain waiting list.
• Keep restrooms clean and restocked; clear and reset tables.
• Comply with IHOP uniform and SOP guidelines.

Skills

Guest greeting

Seating guests

Customer service

Communication

Job description

IHOP in Odessa, TX is seeking a friendly Host/Hostess to greet guests, seat them promptly, and ensure a welcoming dining experience. You will rotate seating, manage the waiting list, and assist with to-go orders and phone inquiries. The role involves maintaining cleanliness and following IHOP SOP standards.

No prior experience is required, making this an ideal entry-level opportunity to develop guest relations and teamwork skills in a fast-paced restaurant environment.