Host

IHOP; Conway (AR); On-site; USD 12,000 - 17,000; Full time

Job summary

IHOP in Conway, AR is seeking a courteous Host to warmly greet guests and seat them efficiently, supporting front-of-house operations. The role emphasizes smooth seating flow, strong communication, and teamwork in a fast-paced dining environment.

Responsibilities include monitoring service pace, answering phones, maintaining cleanliness, and upholding IHOP hospitality standards. Prior hospitality exposure is helpful for success in this role.

Qualifications

• Ability to work in a fast-paced environment with understanding of the restaurant's Table Management system.
• Good verbal and written communication skills.
• Experience in a team-oriented environment.
• Excellent organization and problem-solving skills.

Responsibilities

• Perform station opening/closing duties and maintain Hospitality Desk/front entrance.
• Greet guests appropriately and seat them using effective techniques.
• Manage seating and dining room quote times with Table Manager.
• Answer phones and take call-in orders.
• Maintain restroom checks and cleanliness.
• Report to management any delays, guest needs, or complaints.
• Ensure compliance with company policies and health/safety standards.
• Perform other duties as assigned by management.

Skills

Fast-paced work

Table management system

Verbal and written communication

Team-oriented

Organization and problem-solving

Job description

Hosts are responsible for providing a first and last impression.

Duties include but not limited to:

• Perform station opening/closing duties on each shift, including set up/break down and continual maintenance of Hospitality Desk and front entrance area.
• Demonstrate appropriate greeting and seating techniques.
• Use appropriate Table Manager techniques to maintain accurate and even seating and dining room quote times.
• Answer phone and take call-in orders
• Maintain continuous restroom checks.
• Notify the manager of any quotes that have exceeded the time quoted, special guest needs or requests, large party execution needs and guest complaints, no matter how small it may seem.
• Ensure compliance with all Company policies and laws, including health and safety standards.
• Perform other duties as assigned by Management staff.

Requirements

• Ability to work in a fast-paced environment with the ability to understand the restaurant's Table Management system
• Good verbal and written communication skills
• Experience working in a team-oriented environment
• Excellent organization and problem-solving skills
• Physical demands of the job include but are not limited to:
  • Standing and walking during entire shift
  • Reaches, bends, stoops, lifts
  • Must have the ability to lift up to 50 pounds in weight on a semi regular basis

Since 1958, IHOP has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one. This is just one of the many fun and exciting changes you can expect from IHOP Because we know the shortest distance between two people is a smile.