Guest Experience Host - Front Desk

Hyatt Regency; Chicago (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Hyatt Regency Chicago is seeking a Front Office Associate to welcome guests, handle registrations, and communicate hotel services. You will process payments, answer inquiries, and represent Hyatt with a friendly demeanor to create memorable guest experiences.

This on-site role offers opportunities for casual conversation and growth within a full-service hotel environment, contributing to the guest journey from check-in to checkout.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Responsibilities

• Front Office duties include guest registration and communications of hotel services and promotions.
• Process forms of payment and respond to guest inquiries.
• Be the face of Hyatt as a Front Office Associate.

Skills

Customer service

Verbal communication

Stamina

Job description

Hyatt Regency Chicago is seeking a Front Office Associate to welcome guests, handle registrations, and communicate hotel services. You will process payments, answer inquiries, and represent Hyatt with a friendly demeanor to create memorable guest experiences.

This on-site role offers opportunities for casual conversation and growth within a full-service hotel environment, contributing to the guest journey from check-in to checkout.