Guest Experience Host - Reservations & Front Desk

Thevigchicago; Chicago (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

A dynamic hospitality venue in Chicago is seeking enthusiastic professionals to provide outstanding service and welcoming experiences for guests. This role encompasses greeting guests, managing reservations, and assisting in maintaining high operational standards. Ideal candidates should be team-oriented, possess excellent communication skills, and be eager to contribute to a vibrant work environment.

Qualifications

• Availability to work various hours including weekends and holidays.
• Completion of alcohol awareness and/or food handler training.
• Proficient in reservations systems with effective telephone etiquette.

Responsibilities

• Greet guests warmly and manage entry and exit procedures.
• Answer phones, take reservations, and maintain accurate guest counts.
• Assist with clearing tables and ensuring a clean environment.

Skills

Customer Service

Teamwork

Multi-tasking

Effective Communication

Attention to Detail

Tools

Reservation Application System

Headset Radio

Job description

A dynamic hospitality venue in Chicago is seeking enthusiastic professionals to provide outstanding service and welcoming experiences for guests. This role encompasses greeting guests, managing reservations, and assisting in maintaining high operational standards. Ideal candidates should be team-oriented, possess excellent communication skills, and be eager to contribute to a vibrant work environment.