Guest Experience Host, Front Desk

Mills Automotive Group; Baxter (MN); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Plan

Health Savings Account

Cafeteria Plan

Life Insurance

Employer sponsored 401(k) & potential

Paid Time Off

Paid Holidays

Job summary

Mills Automotive Group in Minnesota seeks a front desk guest services associate to greet guests, answer and transfer calls, and support multiple departments. This role emphasizes world-class service, dependability, organization, and the ability to work independently.

Working Monday–Friday with a rotating Saturday, the position starts at $16.00 per hour and increases with skills, training, and experience. Benefits include medical, dental, vision, HSA, and paid time off.

Qualifications

• Welcoming all guests and directing them to the appropriate Team Member or department.
• Answering calls, taking messages, and transferring calls to the correct Team Member.
• Embodying Exceptional Guest Service within our Culture and Core Values
• Creating World Class Guest Experiences with each and every Guest and Customer
• Efficiently answer the phones within two rings, and ensuring Guests are directed appropriately
• Work in our Cashier’s Office when required.
• Safe, secure, and confidential handling of money and invoices when assisting in the Cashier’s Office
• The ability and willingness to be cross trained at multiple posts/desks within our various businesses.
• Performing administrative tasks, such as data entry, scanning, filing, special projects, and providing support to other departments.

Responsibilities

• Manage front desk and warmly greet guests.
• Answer and transfer incoming phone calls.
• Provide World Class Guest Service at every touchpoint.
• Be cross trained at multiple posts/desks within the business.
• Perform administrative tasks and support other departments.

Job description

Mills Automotive Group in Minnesota seeks a front desk guest services associate to greet guests, answer and transfer calls, and support multiple departments. This role emphasizes world-class service, dependability, organization, and the ability to work independently.

Working Monday–Friday with a rotating Saturday, the position starts at $16.00 per hour and increases with skills, training, and experience. Benefits include medical, dental, vision, HSA, and paid time off.