Front Desk Host

Mills Automotive Group; Baxter (MN); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Plan

Health Savings Account

Cafeteria Plan

Life Insurance

Employer sponsored 401(k) & potential

Paid Time Off

Paid Holidays

Job summary

Mills Automotive Group in Minnesota seeks a front desk guest services associate to greet guests, answer and transfer calls, and support multiple departments. This role emphasizes world-class service, dependability, organization, and the ability to work independently.

Working Monday–Friday with a rotating Saturday, the position starts at $16.00 per hour and increases with skills, training, and experience. Benefits include medical, dental, vision, HSA, and paid time off.

Qualifications

• Welcoming all guests and directing them to the appropriate Team Member or department.
• Answering calls, taking messages, and transferring calls to the correct Team Member.
• Embodying Exceptional Guest Service within our Culture and Core Values
• Creating World Class Guest Experiences with each and every Guest and Customer
• Efficiently answer the phones within two rings, and ensuring Guests are directed appropriately
• Work in our Cashier’s Office when required.
• Safe, secure, and confidential handling of money and invoices when assisting in the Cashier’s Office
• The ability and willingness to be cross trained at multiple posts/desks within our various businesses.
• Performing administrative tasks, such as data entry, scanning, filing, special projects, and providing support to other departments.

Responsibilities

• Manage front desk and warmly greet guests.
• Answer and transfer incoming phone calls.
• Provide World Class Guest Service at every touchpoint.
• Be cross trained at multiple posts/desks within the business.
• Perform administrative tasks and support other departments.

Job description

Description

This position will be responsible for managing our dealership’s front desk, warmly greeting all incoming Guests, and answering and transferring incoming phone calls with a smile. Ensuring a positive and welcoming experience and environment, and providing World Class Guest Service at every touchpoint! We are looking for a positive and professional individual that will be an excellent first impression for our Guests. This individual requires being dependable, personable, detail oriented, organized, and able to work independently. Excellent communication and Guest service skills are a must!

This position requires:

• Welcoming all guests and directing them to the appropriate Team Member or department.
• Answering calls, taking messages, and transferring calls to the correct Team Member.
• Embodying Exceptional Guest Service within our Culture and Core Values
• Creating World Class Guest Experiences with each and every Guest and Customer
• Efficiently answer the phones within two rings, and ensuring Guests are directed appropriately
• Work in our Cashier’s Office when required.
• Safe, secure, and confidential handling of money and invoices when assisting in the Cashier’s Office
• The ability and willingness to be cross trained at multiple posts/desks within our various businesses.
• Performing administrative tasks, such as data entry, scanning, filing, special projects, and providing support to other departments.

The workdays for this position are Monday through Friday, with a rotational Saturday.

The starting hourly pay rate range for this position is $16.00+ and will be evaluated based upon relevant skills, training, experience, education and other job-related factors permitted by law.

We offer YOU:

• Opportunity for growth and advancement within our Company!
• Leader in our industry for overall Employment Package!
• Medical Insurance
• Dental Insurance
• Vision Plan
• Health Savings Account
• Cafeteria Plan
• Life Insurance
• Employer sponsored 401(k) & potential Profit Sharing
• Paid Time Off
• Designated Paid Holidays

The Health, Wellness, and Safety of our Team Members is a Top Priority for our Company!

Mills - A Trusted Tradition Since 1922!