Guest Experience Host & Seating Specialist

Applebee's Neighborhood Grill + Bar; Portage (MI); On-site; USD 20,000 - 32,000; Part time

Job summary

Applebee’s Neighborhood Grill + Bar in Portage, MI is seeking a host/hostess to delight guests by greeting arrivals and bidding farewell to departing guests while seating them in a friendly manner. This role helps maintain guest flow and maximize dining room space and server effectiveness.

The position requires excellent customer service, a friendly, outgoing personality, and flexibility to work evenings and weekends.

Qualifications

• Excellent customer service skills with the ability to work as a TEAM.
• Friendly and outgoing personality.
• Follow appropriate food safety guidelines.
• Able to work a variety of shifts including evenings and weekends.
• Able to stand for long periods.
• Ability to transport and carry objects such as a high chair or booster seat.
• Ability to wipe, sweep and carry plates to kitchen.

Responsibilities

• Greet all guests as they enter and depart the restaurant and hold the door open for guests.
• Seat guests according to the established plan and guests’ needs.
• Keep host/hostess stand and waiting area clean.
• Ensure menus remain clean and stocked.
• Complete restroom checks and refill paper products in bathrooms, as needed.
• Sanitize and wipe down all tables and sweep the area as needed and resets the table.
• Assist the servers when needed by taking the initial drink order or running food to the guests.
• Complete daily opening and closing work to ensure a clean and safe environment for guests and TEAM.

Skills

Excellent customer service

Teamwork

Friendly and outgoing

Stand for long periods

Ability to lift/move chairs

Job description

Applebee’s Neighborhood Grill + Bar in Portage, MI is seeking a host/hostess to delight guests by greeting arrivals and bidding farewell to departing guests while seating them in a friendly manner. This role helps maintain guest flow and maximize dining room space and server effectiveness.

The position requires excellent customer service, a friendly, outgoing personality, and flexibility to work evenings and weekends.