Guest Experience Host — Friendly, Fast-Paced Service

flagshiprestaurantgroup; Chicago (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Dining discounts

Benefits package (dental, vision, life

Job summary

Flagship Restaurant Group in Chicago is seeking a friendly, guest-focused team member to support dining operations. You’ll seat guests, manage waitlists, assist with carry-out, and help deliver meals while staying knowledgeable about the menu.

Your courtesy, organization, and quick thinking keep service smooth in a fast-paced environment. With strong communication and teamwork, you’ll contribute to a clean, welcoming space and collaborate with colleagues to deliver exceptional hospitality.

Qualifications

• Friendly, approachable team player with hospitality focus.
• Excellent communication with guests and team members.
• Eager to learn about menu, beverages, and smooth to-go process.
• Thrives in a fast-paced environment and can multitask.
• Detail-oriented, organized, and maintains a clean, welcoming space.

Responsibilities

• Seat guests promptly and ensure they feel valued.
• Manage the waitlist and assist with carry-out orders.
• Help deliver food to tables as needed.
• Answer guest questions about the menu.
• Maintain a clean, organized area throughout visits.
• Collaborate with the team to ensure smooth operations.
• Familiarity with OpenTable and Toast is a plus.

Skills

Hospitality

Communication skills

Team player

Multitasking

Attention to detail

Customer service

Tools

OpenTable

Toast

Job description

Flagship Restaurant Group in Chicago is seeking a friendly, guest-focused team member to support dining operations. You’ll seat guests, manage waitlists, assist with carry-out, and help deliver meals while staying knowledgeable about the menu.

Your courtesy, organization, and quick thinking keep service smooth in a fast-paced environment. With strong communication and teamwork, you’ll contribute to a clean, welcoming space and collaborate with colleagues to deliver exceptional hospitality.