Guest Experience Host - Food & Beverage & Upsell Focus

Peppa Pig Theme Park; North Richland Hills (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

PTO (Paid Time Off)

Merlin Magic Pass

Recognition programs

401(k)

Tuition reimbursement

Learning and advancement opportunities

Job summary

Peppa Pig Theme Park is seeking a Food and Beverage Host to deliver exceptional guest service across Admissions, Retail, Attractions, and Food and Beverage. You will greet guests, explain menu items, take orders, and maintain safety standards.

In this role you will aim to meet revenue goals through upselling while providing friendly, knowledgeable service and contributing to a positive park experience.

Responsibilities

• Greet guests with eye contact and a smile.
• Understand and explain menu offerings to guests and answer questions about food products.
• Take orders and handle payment at the point of sale.
• Prepare food and drinks.
• Maintain food safety standards.
• Be "Guest Obsessed" and provide exemplary customer service.
• Achieve revenue goals and upsell sales targets.

Job description

Peppa Pig Theme Park is seeking a Food and Beverage Host to deliver exceptional guest service across Admissions, Retail, Attractions, and Food and Beverage. You will greet guests, explain menu items, take orders, and maintain safety standards.

In this role you will aim to meet revenue goals through upselling while providing friendly, knowledgeable service and contributing to a positive park experience.