Guest Experience Host – Food & Beverage

BENCHMARK; Puerto Rico; On-site; USD 17,000 - 30,000; Full time

Job summary

Pyramid Global Hospitality is hiring a food service team member at Hyatt Regency Grand Reserve Puerto Rico, Rio Grande. This premier resort offers oceanfront scenery, a lagoon-style pool, a Tom Kite-designed golf course, a rainforest spa, and multiple departments for growth in hospitality.

Join a close-knit team focused on service excellence, with comprehensive training and development programs. Previous restaurant experience is preferred; strong attention to detail and urgency are valued.

Qualifications

• Previous restaurant experience preferred.
• Ability to learn menus, table numbers, seat positions, and service standards.
• Strong sense of urgency and attention to detail.

Responsibilities

• Maintain constant communication with culinary and service colleagues.
• Deliver food promptly to the correct guest and position.
• Announce dishes professionally when appropriate.
• Ensure required condiments, sauces, utensils, and accompaniments are delivered with each item.
• Maintain knowledge of menu ingredients and common allergens.
• Never guess when asked about allergies or ingredients; seek guidance from a colleague.
• Inspect plates for presentation or accuracy before delivery.
• Communicate missing, incorrect, or delayed items immediately.
• Maintain cleanliness and organization of expo and running areas.
• Assist with table maintenance and service functions as needed.
• Follow food-safety requirements during transport and handling.

Skills

Strong sense of urgency

Attention to detail

Job description

Pyramid Global Hospitality is hiring a food service team member at Hyatt Regency Grand Reserve Puerto Rico, Rio Grande. This premier resort offers oceanfront scenery, a lagoon-style pool, a Tom Kite-designed golf course, a rainforest spa, and multiple departments for growth in hospitality.

Join a close-knit team focused on service excellence, with comprehensive training and development programs. Previous restaurant experience is preferred; strong attention to detail and urgency are valued.