Guest Experience Host - Flexible Shifts, From $17.13/hr

Cowlitz Tribal Gaming Authority

United States

On-site

USD 19,000 - 28,000

Full time

3 days ago
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Job summary

The Cowlitz Tribal Gaming Authority is seeking a courteous Host to greet guests, manage reservations, and coordinate seating to ensure smooth service at ilani. You will communicate with management and staff to optimize guest experience and inform guests about menu specials and events.

The role emphasizes strong customer service, English communication, and flexibility to work weekends. Starting wage is $17.13 per hour, with higher placement for relevant experience.

Qualifications

  • High School Diploma or equivalent.
  • Excellent interpersonal and customer service skills.
  • Able to communicate effectively in English.
  • Willing to work any shift, including weekends.
  • Able to stand for long periods and perform light lifting.
  • Comfortable working in a smoking environment.

Responsibilities

  • Greet guests and facilitate guest experience.
  • Schedule reservations and organize server sections.
  • Communicate guest feedback to staff and management.
  • Seat guests according to the seating chart and flow.
  • Perform cashier duties as required and assist with events.

Skills

Interpersonal skills
Customer service
English proficiency
Team player
Reliability

Education

High School Diploma / GED

Job description

The Cowlitz Tribal Gaming Authority is seeking a courteous Host to greet guests, manage reservations, and coordinate seating to ensure smooth service at ilani. You will communicate with management and staff to optimize guest experience and inform guests about menu specials and events.

The role emphasizes strong customer service, English communication, and flexibility to work weekends. Starting wage is $17.13 per hour, with higher placement for relevant experience.

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