Guest Experience Host | Flexible Scheduling & Growth

P.F. Chang's; Portland (OR); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement – we do,

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

Job summary

The Host at P.F. Chang's delivers an excellent hospitality experience by maintaining the flow of the restaurant and providing a positive impression to every guest in Portland. When there is a wait, they quote accurate times and answer questions from guests.

Responsibilities include greeting guests, seating, answering phones, taking reservations, and assisting with curbside and takeout processes while upholding safety and sanitation standards.

Qualifications

• Previous experience is not required – we will train you!
• Excellent customer service skills and etiquette.
• Ability to execute proper sanitation practices and safety procedures.
• Must be able to communicate effectively with co-workers and guests.
• Flexibility to work a variety of shifts.
• Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders).
• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control.
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food.
• Set and clear a table neatly and efficiently according to P.F. Chang’s specifications.
• Learn curbside process and takeout expectations.
• Conducts side-work as required for each shift.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Flexibility

Job description

The Host at P.F. Chang's delivers an excellent hospitality experience by maintaining the flow of the restaurant and providing a positive impression to every guest in Portland. When there is a wait, they quote accurate times and answer questions from guests.

Responsibilities include greeting guests, seating, answering phones, taking reservations, and assisting with curbside and takeout processes while upholding safety and sanitation standards.