Guest Experience Host — Flexible Hours & Growth

P.F. Chang's; Franklin (TN); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Opportunities for advancement – we pro

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

Job summary

P.F. Chang's is hiring for a Host/Hostess to ensure an excellent hospitality experience and smooth restaurant flow. You will greet guests, manage seating, and answer questions to ensure a positive first and last impression.

The role offers on-site work with on-the-job training and a friendly team environment. Flexible scheduling and opportunities for advancement are highlighted in the benefits.

Qualifications

• Excellent customer service skills and etiquette.
• Ability to communicate effectively with guests and co-workers.
• Flexibility to work a variety of shifts.

Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)
• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
• Set and clear a table neatly and efficiently according to P.F. Chang’s specifications
• Learn curbside process and takeout expectations
• Conducts side-work as required for each shift

Skills

Customer service

Job description

P.F. Chang's is hiring for a Host/Hostess to ensure an excellent hospitality experience and smooth restaurant flow. You will greet guests, manage seating, and answer questions to ensure a positive first and last impression.

The role offers on-site work with on-the-job training and a friendly team environment. Flexible scheduling and opportunities for advancement are highlighted in the benefits.