Guest Experience Host | Flexible Scheduling & Growth

P.F. Chang's China Bistro, Inc.; City of White Plains (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid training

Advancement opportunities

Discounted meals

Referral program

Team member discounts

Holidays off

Job summary

The Host role at P.F. Chang's China Bistro, Inc. delivers an exceptional hospitality experience by maintaining smooth restaurant flow and creating a positive first and last impression for every guest.

When waits occur, provide accurate wait times and answer questions with courtesy. Responsibilities include greeting and seating guests, handling reservations, taking orders, and upholding safety and sanitation standards across the front of the house.

Qualifications

• Previous experience is not required – we will train you!
• Excellent customer service skills and etiquette.
• Ability to execute proper sanitation practices and safety procedures.
• Must be able to communicate effectively with co-workers and guests.
• Flexibility to work a variety of shifts.
• Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)
• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
• Set and clear a table neatly and efficiently according to P.F. Chang’s specifications
• Learn curbside process and takeout expectations
• Conducts side-work as required for each shift

Skills

Customer service

Communication

Multi-tasking

Teamwork

Flexibility

Safety procedures

Job description

The Host role at P.F. Chang's China Bistro, Inc. delivers an exceptional hospitality experience by maintaining smooth restaurant flow and creating a positive first and last impression for every guest.

When waits occur, provide accurate wait times and answer questions with courtesy. Responsibilities include greeting and seating guests, handling reservations, taking orders, and upholding safety and sanitation standards across the front of the house.