Guest Experience Host - Flexible Schedule & Growth

Firebirds Wood Fired Grill; Winston-Salem (NC); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Flexible schedules

Competitive hourly wage

New store openings— opportunities for

Extensive training and development

Benefits for eligible team members—med

Job summary

Firebirds Wood Fired Grill in Winston-Salem is seeking a friendly Host to be the first and last impression of our restaurant. You will welcome guests, manage the lobby and assist with seating and reservations to ensure a smooth dining experience.

Join our team for flexible schedules, competitive hourly wages, and opportunities for advancement, along with extensive training and employee benefits for eligible teammates.

Qualifications

• Excellent written and oral communication skills.
• Ability to perform simple mathematical calculations.
• Ability to work on your feet for 8 hours or more a day.
• Ability to bend, kneel, and lift items frequently weighing up to 25 pounds.
• Ability to be patient and have a guest-oriented mindset.
• Ability to maintain positive working relationships with all team members.
• Attention to cleanliness and safety procedures.
• Must have reliable transportation.
• 18+ age requirements for FOH positions.

Responsibilities

• Welcome guests warmly as they arrive and thank them as they leave.
• Open doors and create a friendly, inviting first impression.
• Escort guests to their table and set expectations for their experience.
• Manage reservations and waitlists using OpenTable with accuracy and care.
• Communicate wait times clearly and professionally during peak volume.
• Maintain a clean, organized, and welcoming host stand and entryway.
• Support the dining room by clearing and resetting tables (bussing) as needed to maintain flow and cleanliness.
• Partner with the Front of House team to ensure smooth, seamless service.

Skills

Excellent communication

Mathematical calculations

Stand for 8 hours

Lifting up to 25 lbs

Guest-oriented mindset

Team collaboration

Cleanliness & safety

Reliable transportation

18+ FOH eligibility

Job description

Firebirds Wood Fired Grill in Winston-Salem is seeking a friendly Host to be the first and last impression of our restaurant. You will welcome guests, manage the lobby and assist with seating and reservations to ensure a smooth dining experience.

Join our team for flexible schedules, competitive hourly wages, and opportunities for advancement, along with extensive training and employee benefits for eligible teammates.