Guest Experience Host - Flexible Hours & Perks

The Cheesecake Factory; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid vacation and sick time

Medical, Dental, Vision, and Prescrip.

50% off shift meals

25% dining discount for you + guests

Employee recognition and awards

HELP Fund for emergencies

Fortune 100 Best Companies to Work For

Job summary

The Cheesecake Factory is seeking a friendly Host in New York to warmly greet guests, manage the waitlist, and seat guests according to a rotation plan. You will quote accurate wait times, engage guests, and promote our menu and bakery items, ensuring a welcoming experience from start to finish.

Join a high-volume, full-service environment with steady hours and opportunities for part-time or full-time schedules.

Qualifications

• Strong communication and interpersonal skills focused on guest service
• Dependable, punctual and reliable with a strong work ethic
• Adaptable and patient with positive attitude and team spirit
• Must be at least 18 years old

Responsibilities

• Greet guests warmly and create a positive first impression
• Use floor plan and seating rotation to assign tables for guest satisfaction
• Provide accurate wait times and manage reservations for smooth flow
• Support front-of-house operations and teamwork to enhance guest experience
• Answer phones with urgency and assist guests with questions
• Perform side work and closing tasks with attention to detail
• Multitask and work efficiently in a fast-paced restaurant environment

Job description

The Cheesecake Factory is seeking a friendly Host in New York to warmly greet guests, manage the waitlist, and seat guests according to a rotation plan. You will quote accurate wait times, engage guests, and promote our menu and bakery items, ensuring a welcoming experience from start to finish.

Join a high-volume, full-service environment with steady hours and opportunities for part-time or full-time schedules.