Guest Experience Host - Flexible Hours, Growth & Training

Firebirds Wood Fired Grill; Franconia (VA); On-site; USD 16,531,000 - 22,042,000; Full time

Benefits offered by this job

Flexible schedules

Holiday time off

Competitive hourly wage

New store openings opportunities

Extensive training and development

Medical and paid time-off

Job summary

Firebirds Wood Fired Grill, located in Virginia, is seeking an enthusiastic Host to warmly welcome guests, escort them to tables, and set expectations for their visit. You will manage reservations and help maintain a clean, inviting entryway with the FOH team.

Flexibility, reliable transportation, and the ability to stand for long periods are essential, along with a willingness to grow with our expanding brand.

Qualifications

• Excellent written and oral communication skills
• Ability to perform simple mathematical calculations
• Ability to work on your feet for 8 hours or more a day
• Ability to bend, kneel, and lift items frequently weighing up to 25 pounds
• Ability to be patient and have a guest-oriented mindset
• Ability to maintain positive working relationships with all team members
• Attention to cleanliness and safety procedures
• Must have reliable transportation
• 18+ age requirements for FOH positions

Responsibilities

• Welcome guests warmly as they arrive and thank them as they leave.
• Open doors and create a friendly, inviting first impression.
• Escort guests to their table and set expectations for their experience.
• Manage reservations and waitlists using OpenTable with accuracy and care.
• Communicate wait times clearly and professionally during peak volume.
• Maintain a clean, organized, and welcoming host stand and entryway.
• Support the dining room by clearing and resetting tables (bussing) as needed to maintain flow and cleanliness.
• Partner with the Front of House team to ensure smooth, seamless service.

Job description

Firebirds Wood Fired Grill, located in Virginia, is seeking an enthusiastic Host to warmly welcome guests, escort them to tables, and set expectations for their visit. You will manage reservations and help maintain a clean, inviting entryway with the FOH team.

Flexibility, reliable transportation, and the ability to stand for long periods are essential, along with a willingness to grow with our expanding brand.