To-Go & Guest Experience Host — Flexible Hours, Growth

IHOP; North Carolina; Presencial; USD 15.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Pay

Flexible Hours

Extensive Training

Real Advancement Opportunities

Descripción de la vacante

IHOP in the United States is seeking a friendly Host/Hostess to greet guests, seat them promptly, and assist with To-Go orders. You’ll answer phones, manage the wait list, and ensure guests feel welcome from the moment they walk in.

Responsibilities include presenting menus, upselling where appropriate, coordinating with the kitchen, and delivering a positive guest experience. The role requires good communication, teamwork, ability to stand for long periods, and flexibility to work different

Formación

• Prior experience as a host is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must be a team player.

Responsabilidades

• Greeting, seating, and escorting guests.
• Opens door for guests arriving and departing.
• Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
• Process To-Go and Delivery Orders
• Manage Wait List when the restaurant is busy
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion to outside guests.
• Cleaning and maintaining the appearance of the restaurant
• Providing exceptional customer experience.

Conocimientos

Communication skills

Teamwork

Multitasking

Money handling

Descripción del empleo

IHOP in the United States is seeking a friendly Host/Hostess to greet guests, seat them promptly, and assist with To-Go orders. You’ll answer phones, manage the wait list, and ensure guests feel welcome from the moment they walk in.

Responsibilities include presenting menus, upselling where appropriate, coordinating with the kitchen, and delivering a positive guest experience. The role requires good communication, teamwork, ability to stand for long periods, and flexibility to work different