Guest Experience Host - Flexible Hours & Growth

The Cheesecake Factory; Lynnwood (WA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Paid vacation and sick time

Medical, Dental, Vision, and Rx cover

50% off shift meals and 25% dining off

Job summary

The Cheesecake Factory in Lynnwood is seeking a friendly Host to welcome guests, manage the waitlist and seating rotations, and assist with reservations. You’ll communicate wait times accurately, engage guests, and help guide them to the table while promoting a warm, memorable dining experience.

This role emphasizes teamwork, pace, and exceptional guest relations, with opportunities for flexible hours and growth in a renowned hospitality brand.

Qualifications

• Previous restaurant, hospitality, customer service, or food service industry experience preferred.
• Strong communication and interpersonal skills with a focus on guest service.
• Dependable, dedicated, reliable, and punctual with a strong work ethic.
• Adaptable and patient, taking pride in providing excellent guest relations.
• Team player with a positive, patient attitude.
• Ability to lift up to 35 pounds, stand for extended periods, continuously bend, reach and twist.
• Must be at least 18 years old.

Responsibilities

• Warmly greet guests creating a positive first impression.
• Use a floor plan and follow a seating rotation to assign tables promoting guest satisfaction.
• Provide accurately quoted wait times while managing reservations to support smooth guest flow.
• You’ll play an important role in front of house operations, supporting teamwork to enhance the overall guest experience.
• Answer phones with a sense of urgency, helping guests with general questions.
• Follow instructions with attention to detail and consistency.
• Demonstrate ownership of sidework and closing tasks.
• Multitask and work well under pressure while maintaining cleanliness and organization.
• Work with speed and efficiency in a fast paced, full-service restaurant.

Skills

Strong communication

Guest service

Punctual

Team player

Job description

The Cheesecake Factory in Lynnwood is seeking a friendly Host to welcome guests, manage the waitlist and seating rotations, and assist with reservations. You’ll communicate wait times accurately, engage guests, and help guide them to the table while promoting a warm, memorable dining experience.

This role emphasizes teamwork, pace, and exceptional guest relations, with opportunities for flexible hours and growth in a renowned hospitality brand.