Guest Experience Host — Flexible Hours & Growth

Bob Evans Restaurants; Hillsboro (AL); On-site; USD 12,000 - 21,000; Full time

Benefits offered by this job

Competitive Compensation

Health and Welfare Benefits

401(k) with Company Match

Flexible Scheduling

Opportunity for development and career

Job summary

Bob Evans Restaurants is seeking a Host/Cashier who greets guests warmly and guides them to tables, while maintaining a clean lobby and assisting with menus and seating. The role involves handling money, processing payments, and delivering friendly guest service to ensure a positive dining experience.

The position offers opportunities for development, flexible scheduling, and benefits, with up to $15.00 per hour depending on experience.

Qualifications

• Excellent guest service skills and experience
• Ability to identify and resolve issues as they arise
• Detailed oriented with the ability to multi-task
• Ability to prioritize, good organizational skills
• Must have ability to accurately handle money, make change, process credit card transactions and have strong menu knowledge
• Computer skills (POS system)

Responsibilities

• Greet guest in a friendly, warm, and welcoming manner and escort guests to tables
• Monitors guests’ needs and the flow of the restaurant and seats guests accordingly
• Delivers the appropriate number of menus, kid packs if needed when seating guests
• Performs restroom checks, answers phone, keeps lobby, bakery and retail areas clean of debris, and keeping the general work area stocked and cleaned
• Practices safe food and beverage handling
• Communicates and interacts with guests, can handle crowds, and put guests at ease while they wait for their table or carryout order
• Shows guests you care and ask them about their dining experience
• Effectively handles guest complaints and involves manager at appropriate time
• Handles cash and credit transactions; accurately accounts for all receivables including cash, credit cards, and gift cards
• Assist in marketing, promotional services and situational selling, such as communicating new promotions, products, or marketing information to guest
• Clears, sanitizes, and sets tables as needed
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily while possessing dependability and exceptional teamwork skills
• Bob Evans Restaurants, LLC is EEO compliant and participates in E-Verify.
• Knowledge: Excellent guest service skills and experience

Skills

Guest service

Issue resolution

Multitasking

Organization

Cash handling

POS system

Tools

POS system

Job description

Bob Evans Restaurants is seeking a Host/Cashier who greets guests warmly and guides them to tables, while maintaining a clean lobby and assisting with menus and seating. The role involves handling money, processing payments, and delivering friendly guest service to ensure a positive dining experience.

The position offers opportunities for development, flexible scheduling, and benefits, with up to $15.00 per hour depending on experience.