Guest Experience Host - Flexible Hours & Growth

The Cheesecake Factory; Dallas (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Shift meals discount

Healthcare options

Virtual Care

Career growth opportunities

Discounts on dining with friends and a

Recognition programs

Job summary

The Cheesecake Factory in Dallas is seeking a friendly Host to warmly greet guests, manage seating, and quote accurate wait times to ensure smooth guest flow. You’ll help guests explore the menu and bakery case, answering questions with pride and hospitality.

Enjoy steady hours and flexible scheduling, plus perks like discounted meals, comprehensive benefits, and opportunities for growth within the company. Join an award-winning team that values guest care.

Qualifications

• Previous restaurant, hospitality, customer service, or food service experience preferred.
• Strong communication and interpersonal skills with a focus on guest service.
• Dependable, dedicated, reliable, and punctual with a strong work ethic.
• Adaptable and patient, taking pride in providing excellent guest relations.
• Team player with a positive, patient attitude.
• Ability to lift up to 35 pounds, stand for extended periods, bending, reaching and twisting.
• Must be at least 18 years old.

Responsibilities

• Warmly greet guests creating a positive first impression.
• Use a floor plan and follow a seating rotation to assign tables promoting guest satisfaction.
• Provide accurately quoted wait times while managing reservations to support smooth guest flow.
• You’ll play an important role in front of house operations, supporting teamwork to enhance the overall guest experience.
• Answer phones with a sense of urgency, helping guests with general questions.
• Follow instructions with attention to detail and consistency.
• Demonstrate ownership of sidework and closing tasks.
• Multitask and work well under pressure while maintaining cleanliness and organization.
• Work with speed and efficiency in a fast paced, full-service restaurant.

Skills

Communication

Guest service

Hospitality

Teamwork

Dependability

Job description

The Cheesecake Factory in Dallas is seeking a friendly Host to warmly greet guests, manage seating, and quote accurate wait times to ensure smooth guest flow. You’ll help guests explore the menu and bakery case, answering questions with pride and hospitality.

Enjoy steady hours and flexible scheduling, plus perks like discounted meals, comprehensive benefits, and opportunities for growth within the company. Join an award-winning team that values guest care.