Guest Experience Host — Fast-Paced Hospitality

Bartolottas; Mequon (WI); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, and Vis

Company-Paid Life Insurance (Full Time

401(k) Savings Plan

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Job summary

The Bartolotta Restaurants in Mequon, WI is seeking a Host who greets guests, assists with seating, and helps the dining room run smoothly. This fast-paced role sets the tone for an amazing guest experience and offers strong earning potential.

You will manage the waitlist, take reservations, answer phones, and maintain an impeccable dining area. We value a hospitality heart, teamwork, and a can-do attitude, with full benefits for eligible teammates.

Qualifications

• Exceptional interpersonal, oral, and presentation skills focusing on customer satisfaction.
• Ability to work in fast-paced, changing environment.
• Basic understanding of administrative and clerical procedures and systems.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Greets customers and guests; directs to appropriate location.
• Manage the waitlist during high-volume periods with accurate wait times.
• Take reservations and maintain reservation book with guest information.
• Answer phones promptly and route calls appropriately.
• Knowledgeable about menu to field questions from guests and staff.
• Handle gift certificate transactions.

Skills

Customer service

Communication

Hospitality

Teamwork

Education

High school diploma

Tools

Microsoft Office

Job description

The Bartolotta Restaurants in Mequon, WI is seeking a Host who greets guests, assists with seating, and helps the dining room run smoothly. This fast-paced role sets the tone for an amazing guest experience and offers strong earning potential.

You will manage the waitlist, take reservations, answer phones, and maintain an impeccable dining area. We value a hospitality heart, teamwork, and a can-do attitude, with full benefits for eligible teammates.