Hospitality Host: Fast-Paced Guest Experience

The Bartolotta Restaurants; Town of Hartland (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Company-Paid Life Insurance

401(k) Savings Plan

FSA

HSA

Dining Discounts

Work meal provided

Job summary

The Bartolotta Restaurants is seeking a friendly Host to greet guests, guide seating, and maintain a smoothly operating dining room in Hartland, WI. This role emphasizes hospitality and a can-do attitude within a family-run environment.

You will manage waitlists, take reservations, answer inquiries, and ensure guests receive a warm, professional welcome as part of a team dedicated to excellent service and community involvement.

Qualifications

• Exceptional interpersonal, oral, and presentation skills.
• Ability to work in fast-paced, changing environment.
• Basic understanding of administrative and clerical procedures and systems.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Greets customers and guests; determines the purpose of each visit and directs or escorts to the appropriate location.
• Manage the waitlist during high volume periods while providing accurate quotes for wait times.
• Take reservations into reservation book providing clear and accurate guest information.
• Promptly answers phones and routes calls to the proper custodian.
• Knowledgeable in areas of menu reading to effectively field questions from guests, vendors and phone inquiries.
• Log and perform exchange of moneys for gift certificate purchases.
• Present professional demeanor in attire, language, and attitude.
• Perform side work before, during and after shift as has ended.
• Maintains a clean, safe, and organized work area/station
• Performs other duties assists other team members and as assigned.

Skills

Exceptional interpersonal skills

Customer service focus

Fast-paced environment ability

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

The Bartolotta Restaurants is seeking a friendly Host to greet guests, guide seating, and maintain a smoothly operating dining room in Hartland, WI. This role emphasizes hospitality and a can-do attitude within a family-run environment.

You will manage waitlists, take reservations, answer inquiries, and ensure guests receive a warm, professional welcome as part of a team dedicated to excellent service and community involvement.