Guest Experience Host - Fast-Paced & Growth-Oriented

KPOT | Ballwin; Ballwin (MO); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

KPOT Korean BBQ & Hot Pot in Ballwin, MO is hiring a Host to be the friendly opening and closing impression for guests in a fast-paced dining environment. You will help create a smooth experience by guiding guests, managing wait times, seating arrangements, and assisting servers with initial drink orders when needed.

This role emphasizes hospitality, clear communication, and a positive energy. You will answer questions about the menu, hours, and promotions, keep front-of-house organized, and

Formación

• Experience delivering friendly guest service.
• Ability to thrive in a high-volume environment.
• Clear and friendly communication with guests and team members.

Responsabilidades

• Greet all guests promptly and warmly upon arrival.
• Manage wait times and waitlists to minimize delays.
• Seat guests and provide menus, assist servers with initial drink orders when needed.
• Answer questions about the menu, KPOT brand, hours, and promotions.
• Keep front-of-house orderly and stocked with necessary items.
• Assist with opening/closing tasks and side work as assigned.
• Inform management of large parties, special requests, or guest concerns.
• Answer phones professionally and direct to appropriate team members.

Conocimientos

Customer service

Interpersonal skills

Descripción del empleo

KPOT Korean BBQ & Hot Pot in Ballwin, MO is hiring a Host to be the friendly opening and closing impression for guests in a fast-paced dining environment. You will help create a smooth experience by guiding guests, managing wait times, seating arrangements, and assisting servers with initial drink orders when needed.

This role emphasizes hospitality, clear communication, and a positive energy. You will answer questions about the menu, hours, and promotions, keep front-of-house organized, and