Dynamic Guest Experience Host

Kpot; Texas; On-site; USD 17,000 - 22,000; Full time

Job summary

KPOT Korean BBQ & Hot Pot in Texas is seeking a friendly Host to greet guests, manage waitlists, seat guests, and assist servers with initial drink orders to ensure a smooth, high-energy dining experience.

You will answer guest questions about the menu, hours, promotions, and policies, and help keep the front-of-house clean, stocked, and welcoming from arrival to departure.

This role emphasizes strong communication and world-class service in a fast-paced environment.

Qualifications

• Strong communication and a passion for delivering world-class service at every touchpoint.

Responsibilities

• Greet all guests promptly and warmly upon arrival.
• Provide guests with accurate wait times and manage waitlists.
• Seat guests, provide them with menus and occasionally assist servers with initial drink orders.
• Answer guest questions regarding the menu and KPOT brand.
• Provide accurate information regarding menu, pricing, hours, promotions, and policies.
• Assist with side work and opening/closing tasks.
• Observe and monitor table turnover by taking note of occupied, dirty or clean tables.
• Clean and organize the front-of-house and host station.
• Thank guests as they leave and invite them to return.
• Inform management of large parties, special requests, or guest concerns.
• Answer phones professionally and courteously.
• Handle to-go inquiries or direct them to the appropriate team member.
• Ensure business cards, beverage menus, and other paper goods are clean and stocked.
• Monitor restrooms periodically and notify management of any issues.
• Maintain a positive, energetic, and hospitality-focused attitude at all times.

Job description

KPOT Korean BBQ & Hot Pot in Texas is seeking a friendly Host to greet guests, manage waitlists, seat guests, and assist servers with initial drink orders to ensure a smooth, high-energy dining experience.

You will answer guest questions about the menu, hours, promotions, and policies, and help keep the front-of-house clean, stocked, and welcoming from arrival to departure.

This role emphasizes strong communication and world-class service in a fast-paced environment.