Evening Kickback Host – Guest Experience & Food Prep

Drury Hotels Company, LLC; Chattanooga (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Flexible scheduling

Paid time off

Hotel discounts

Free room nights

Career growth

Health and well-being benefits

Company-matched 401(k)

Award-winning culture

Job summary

Drury Plaza Hotel in Chattanooga is seeking team members to join our hospitality family. You will help prepare and serve the 5:30 p.m. Kickback, ensure a clean kitchen and lobby, and provide warm, attentive guest service aligned with the Drury culture.

We value friendly communication, English proficiency, inventory awareness, and the ability to create a welcoming atmosphere for guests. This role offers opportunities for mentorship, cross-training, and internal promotions.

Qualifications

• Knowledge of hotel accommodations, the community, and hotel services.
• Ability to conduct accurate inventory of food items and calculate order levels.
• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere.
• Ability to speak and receive direction (written and verbal) in English.

Responsibilities

• Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.
• Ensure exceptional, positive experiences for our diverse team members and guests.
• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Skills

Knowledge of hotel accommodations

Community knowledge

Hotel services

English language proficiency

Job description

Drury Plaza Hotel in Chattanooga is seeking team members to join our hospitality family. You will help prepare and serve the 5:30 p.m. Kickback, ensure a clean kitchen and lobby, and provide warm, attentive guest service aligned with the Drury culture.

We value friendly communication, English proficiency, inventory awareness, and the ability to create a welcoming atmosphere for guests. This role offers opportunities for mentorship, cross-training, and internal promotions.