Guest Experience Host - Energetic Dining & Games

Hyatt Hotels Corporation

New Orleans (LA)

On-site

USD 17,000 - 22,000

Full time

47 hours ago
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Benefits offered by this job

Career Growth and Advancement
Free and Discounted Room Nights
Referral Bonuses up to $500
Paid Time Off
Healthcare FSA
Employee Discounts

Job summary

Hyatt Regency New Orleans is hiring a Greeter at Vitascope Hall, the lively sports bar and sushi venue. As the first friendly face, you welcome guests, manage seating, and guide guests to tables while presenting menus.

You will coordinate with servers and culinary teams to ensure smooth service, handle wait times, to-go orders, and reservations. A guest-first attitude, reliability, and flexibility to work evenings and weekends are essential.

Qualifications

  • Strong communication and interpersonal skills with a guest-first mindset.
  • Ability to thrive in a fast-paced, high-volume environment.
  • Previous host/hostess or restaurant experience preferred.
  • Professional appearance and positive, energetic attitude.
  • Ability to stand and walk for the duration of the shift.
  • Flexibility to work evenings, weekends, game days, and holidays.
  • A team-oriented approach and commitment to excellent service.

Responsibilities

  • Welcome guests with warmth, professionalism, and an inviting presence.
  • Manage restaurant seating, waitlists, and guest flow to ensure efficient service.
  • Escort guests to tables and present menus.
  • Communicate accurate wait times and assist with guest inquiries.
  • Support to-go orders, reservation needs, and guest questions.
  • Work closely with servers, bartenders, and culinary teams to support smooth service.
  • Keep the host stand and entry area clean, organized, and welcoming.
  • Uphold the lively, guest-focused atmosphere that defines Vitascope Hall.

Skills

Communication skills
Guest-first mindset
Fast-paced environment
Host experience
Professional appearance
Long shift endurance
Flexible schedule
Team oriented

Job description

Hyatt Regency New Orleans is hiring a Greeter at Vitascope Hall, the lively sports bar and sushi venue. As the first friendly face, you welcome guests, manage seating, and guide guests to tables while presenting menus.

You will coordinate with servers and culinary teams to ensure smooth service, handle wait times, to-go orders, and reservations. A guest-first attitude, reliability, and flexibility to work evenings and weekends are essential.

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