Guest Experience Host — Employee-Owned Team

Newport Restaurant Group; Millbury (MA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

35% dining discount at NRG locations

Tenure & referral bonuses

Employee Ownership opportunities

EAP (Employee Assistance Program)

Job summary

Avvio Millbury, part of the Newport Restaurant Group, is hiring a Host for our opening team in Millbury, MA. You’ll greet guests warmly, manage reservations and seating, and ensure a welcoming entrance with smooth guest flow.

No extensive restaurant experience required; strong organizational and communication skills, plus a polished presence, will help you thrive. Hiring events run daily during the opening period—join us and grow with a supportive employer.

Qualifications

• Prior hosting, front-desk, or customer service experience preferred.
• Comfort using reservation and waitlist software, or the ability to learn quickly.
• Flexibility to work nights, weekends, and holidays.

Responsibilities

• Greet every guest with genuine warmth and set the tone for an exceptional dining experience from the very first moment.
• Manage reservations, waitlists, and seating flow to keep the dining room running smoothly.
• Communicate table status and wait times clearly and honestly – with guest and with your team.
• Answer phones, take reservations, and handle guest inquiries with professionalism and care.
• Keep the host stand and entrance area clean, organized and welcoming throughout the shift.

Skills

Customer service

Communication

Multitasking

Professional presence

Tools

Reservation software

Job description

Avvio Millbury, part of the Newport Restaurant Group, is hiring a Host for our opening team in Millbury, MA. You’ll greet guests warmly, manage reservations and seating, and ensure a welcoming entrance with smooth guest flow.

No extensive restaurant experience required; strong organizational and communication skills, plus a polished presence, will help you thrive. Hiring events run daily during the opening period—join us and grow with a supportive employer.