Guest Experience Host | Elite Hotel Concierge

AccorHotel; San Diego (CA); On-site; USD 22,041 - 33,062; Full time

Benefits offered by this job

Discounted Accor rates for you and a/|

Learning programs through our Academie

CSR activities

Career development opportunities

Rate of Pay: $20.16/hour USD

Job summary

Fairmont Grand Del Mar in San Diego invites a friendly hostess to join our five-star resort team. You will greet guests warmly, coordinate seating, manage reservations, answer calls, and ensure the hostess stand and entryway stay clean and organized.

We seek a candidate with a Food Handlers Card, a high school diploma, and strong communication skills. This role requires reading, writing, and basic math, along with comfort using a cal culator and computer systems.

Qualifications

• High School graduate required.
• Food Handlers Card required.
• Ability to speak, read, write and understand the primary language used in the workplace.
• Good communication skills, both verbal and written.
• Must read and write to facilitate communication.
• Basic math skills and the ability to use a calculator.
• Basic computer skills.
• Ability to solve problems and make rational decisions.

Responsibilities

• Display a congenial appearance and be well groomed at all times.
• Communicate all reservations and guest comments to management and servers.
• Welcome guests to the restaurant.
• Coordinate seating of guests and manage reservations.
• Answer all phone calls at the hostess stand.
• Maintain cleanliness and organization of hostess stand and entryway.
• Oversee maintenance of all Reservation and Hostess equipment.
• Relay guest profile and expectations to servers and management.

Job description

Fairmont Grand Del Mar in San Diego invites a friendly hostess to join our five-star resort team. You will greet guests warmly, coordinate seating, manage reservations, answer calls, and ensure the hostess stand and entryway stay clean and organized.

We seek a candidate with a Food Handlers Card, a high school diploma, and strong communication skills. This role requires reading, writing, and basic math, along with comfort using a cal culator and computer systems.