Guest Experience Host - Dining & Service

0911 Festival Fun Parks, LLC; Upper Leacock Township (PA); On-site; USD 17,000 - 28,000; Full time

Job summary

Dutch Wonderland Inn in Pennsylvania is hiring for a restaurant server role. You will greet guests warmly, take orders, and communicate with the kitchen to ensure accurate and timely service.

The position requires adherence to health regulations and uniform standards, with opportunities to upsell specials and promotions. The role emphasizes customer service skills, teamwork, and reliability, with shift flexibility including evenings and weekends.

Qualifications

• No formal education required for this position.
• Restaurant or server experience is preferred but not required.
• Fluent English reading/writing/speaking required; Spanish or other bilingual language skills are a plus.

Responsibilities

• Greet guests in a friendly and enthusiastic manner.
• Present menus and inform guests of specials and promotions.
• Take orders and communicate them accurately to the kitchen.
• Serve food and beverages promptly and courteously.
• Use POS system to process payments and close checks.
• Maintain clean and stocked service areas and tables.
• Adhere to health department standards and company policies.
• Escalate safety, hygienic, or maintenance issues as needed.

Skills

Customer service

Guest interaction

Multi-tasking

Tools

POS systems

Job description

Dutch Wonderland Inn in Pennsylvania is hiring for a restaurant server role. You will greet guests warmly, take orders, and communicate with the kitchen to ensure accurate and timely service.

The position requires adherence to health regulations and uniform standards, with opportunities to upsell specials and promotions. The role emphasizes customer service skills, teamwork, and reliability, with shift flexibility including evenings and weekends.