Guest Experience Host (Dining & Reservations)

Four Winds Casinos; South Bend (IN); On-site; USD 17,000 - 25,000; Part time

Job summary

Four Winds Casinos in South Bend, IN seeks a part-time host in Food & Beverage to welcome guests, escort them to tables, and manage reservations. You’ll maintain menu knowledge and coordinate with staff to ensure a seamless dining experience.

This role emphasizes courtesy, punctuality, and professional grooming, with opportunities to record guest preferences and contribute to a lively casino atmosphere. Join a team that values guest satisfaction and teamwork.

Qualifications

• High school diploma or GED preferred.
• Strong customer service and communication skills.
• Must be able to obtain active employee permit from Indiana Alcohol and Tobacco Commission.

Responsibilities

• Provide guests with a cordial reception and escort to dining tables.
• Answer telephones and take reservations; verify reservations and compliments as applicable.
• Maintain menu knowledge and respond to guest questions; refer to management as needed.
• Record guest preferences in the reservation system for future service.
• Maintain professional grooming and appearance according to policy.
• Contribute to a fun, respectful casino dining atmosphere.

Skills

Greet guests

Reservation handling

Professional grooming

Education

High school diploma or GED

Job description

Four Winds Casinos in South Bend, IN seeks a part-time host in Food & Beverage to welcome guests, escort them to tables, and manage reservations. You’ll maintain menu knowledge and coordinate with staff to ensure a seamless dining experience.

This role emphasizes courtesy, punctuality, and professional grooming, with opportunities to record guest preferences and contribute to a lively casino atmosphere. Join a team that values guest satisfaction and teamwork.