Guest Experience Host - Dining & Reservations

Visitlive; Baltimore (MD); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Meals provided

Referral program

Growth opportunities

Job summary

Cece's Roland Park is seeking a friendly Host to welcome guests, manage reservations, and coordinate seating to ensure a smooth dining experience. You will be part of the Live! Hospitality & Entertainment family, with opportunities for growth across 100+ venues nationwide.

The role requires standing for long periods, the ability to lift up to 50 pounds, and availability for nights, weekends, and holidays. Competitive hourly pay and benefits are provided.

Qualifications

• At least one year of customer service or hosting experience.
• Fluent English required; other languages preferred.
• Ability to read, review seating charts and use a reservation system.
• Must be able to work nights, weekends and/or holidays.

Responsibilities

• Answer phones and take messages or reservations.
• Maintain an accurate wait list.
• Welcome guests and bid farewell to create a positive experience.
• Greet guests in a friendly and upbeat manner to ensure guest satisfaction.
• Communicate effectively with guests, employees, and third parties.
• Communicate problems to management immediately.
• Coordinate seating to provide fast and courteous service.
• Occasional bussing of tables to expedite seating.
• Anticipate needs of scheduled special parties.

Skills

Customer service

Hosting

Communication

Job description

Cece's Roland Park is seeking a friendly Host to welcome guests, manage reservations, and coordinate seating to ensure a smooth dining experience. You will be part of the Live! Hospitality & Entertainment family, with opportunities for growth across 100+ venues nationwide.

The role requires standing for long periods, the ability to lift up to 50 pounds, and availability for nights, weekends, and holidays. Competitive hourly pay and benefits are provided.