Server - Cece's Roland Park

Visitlive; Baltimore (MD); On-site; USD 4,100 - 6,900; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Meals Provided

Referral Program

Growth opportunities with Live! Hosp. 

Job summary

Cece's Roland Park in Baltimore is hiring servers to join our hospitality team, delivering refined European cuisine and coastal-inspired dishes in our main dining room and Cece's Kitchen adjacent space.

You will greet guests, take orders, up-sell, handle payments, maintain cleanliness, and work with bartenders and kitchen staff to ensure a seamless guest experience. This is a tipped, full-time role with growth opportunities within Live! Hospitality & Entertainment family.

Qualifications

• At least 1 year of serving in a fast paced food and beverage venue.
• Fluent English; other languages a plus.
• Alcohol awareness certification and/or food handler card as required by local/state law.

Responsibilities

• Greet guests and take beverage and food orders promptly and professionally.
• Serve cocktails and menu items; up-sell when taking orders.
• Communicate clearly with coworkers and kitchen staff; operate POS system.
• Monitor guest identifications and alcohol service; report incidents to management.
• Complete side work and accurately account for all sales and payments.
• Promote teamwork and coordinate with bartenders and kitchen staff.

Skills

Customer service

Communication

Cash handling

Alcohol awareness

Tools

POS system

Job description

Cece's Roland Park is seeking talented professionals to join our team. Work alongside our culinary team, crafting innovative European cuisine with coastal flair in our main dining area at Cece's Roland Park and mastering signature house-made pastas and artisan pizzas at the adjacent Cece's Kitchen. From fine dining to casual fare, you'll hone your skills across diverse culinary spaces, including our stunning al fresco courtyard. As part of the Live! Hospitality & Entertainment family, with over 100 venues nationwide, you'll enjoy competitive DC wages, free parking, and unparalleled development and growth opportunities. Turn your culinary passion into a rewarding career at Cece's Roland Park!

Server Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times. Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Server Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferrably nightclub environment.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Server position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.

Benefits (for full time associates)

• Health Insurance
• Vision Insurance
• Meals provided
• Referral program
• Growth opportunities with Live! Hospitality & Entertainment

This is a tipped position. The hourly rate is $3.63 + tips.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.