Guest Experience Host — Day-1 Benefits & Growth

Hotel Elkhart, Tapestry Collection by Hilton

Elkhart (IN)

On-site

USD 26,000 - 36,000

Full time

6 days ago
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Benefits offered by this job

Insurance from day 1
PTO from day 1
Holiday pay from day 1
401(k) after 30 days
Hotel and travel discounts
Professional development

Job summary

First Hospitality is seeking a restaurant host for Hotel Elkhart, Tapestry Collection by Hilton. The role focuses on a welcoming guest experience, seating guests according to preferences, and coordinating with management and servers to ensure smooth operations.

Responsibilities include setting up service areas, maintaining stock, greeting guests, handling inquiries, and keeping spaces clean. The employer emphasizes growth opportunities and inclusive, guest-focused service.

Qualifications

  • Ability to speak, read, write, and understand primary language(s) used in the workplace.
  • Able to stand, walk, grasp, bend, and pivot repeatedly.
  • Able to lift up to 30 pounds occasionally.

Responsibilities

  • Set up the restaurant and/or lounge area for service.
  • Stock all areas with necessary items, equipment, and tools, and manage stock throughout shift.
  • Provide each guest an individualized greeting using charisma and stylized communication.
  • Purposefully navigate and seat each guest with respect to individual requests.
  • Warmly accept telephone calls consistent with brand standards, listen and provide accurate information or assistance.
  • Maintain cleanliness of restaurant spaces to be inviting and accommodating.
  • Communicate effectively with restaurant staff and management for quality guest experiences.
  • Complete additional duties as assigned.

Skills

Guest greeting
Communication
Customer service
Mobility

Job description

First Hospitality is seeking a restaurant host for Hotel Elkhart, Tapestry Collection by Hilton. The role focuses on a welcoming guest experience, seating guests according to preferences, and coordinating with management and servers to ensure smooth operations.

Responsibilities include setting up service areas, maintaining stock, greeting guests, handling inquiries, and keeping spaces clean. The employer emphasizes growth opportunities and inclusive, guest-focused service.

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