Guest Experience Host — Day 1 Benefits and Growth

Tempo by Hilton Louisville Downtown NuLu; Louisville (KY); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Insurance enrollment from DAY 1

Paid time off from DAY 1

Holiday pay from DAY 1

401(k) enrollment after 30 days

Hotel and travel discounts

Professional development and promotion

Job summary

Tempo by Hilton Louisville Downtown NuLu is hiring a welcoming Restaurant Host to enhance guest experiences in our dining outlets. You will greet guests, manage seating with guest preferences, and coordinate with servers to ensure smooth service.

Responsibilities include setting up the restaurant, stocking items, answering guest inquiries, and maintaining clean spaces. Previous hospitality experience is valued; we offer day-one benefits and growth opportunities.

Qualifications

• Ability to speak, read, write, and understand primary language(s) used in the workplace.
• Able to stand, walk, grasp, bend, and pivot repeatedly.
• Able to lift up to 30 pounds occasionally.

Responsibilities

• Set up the restaurant and/or lounge area for service
• Stock all areas with necessary items, equipment, and tools, and manage stock throughout shift
• Provide each guest an individualized greeting using charisma and stylized communication
• Purposefully navigate and seat each guest with respect to individual requests
• Warmly accept telephone calls consistent with brand standards, thoughtfully listen to each guest inquiry, and provide accurate information or assistance
• Maintain cleanliness of restaurant spaces to be inviting and accommodating
• Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation
• Complete additional duties as assigned

Skills

Guest service

Communication

Multitasking

Job description

Tempo by Hilton Louisville Downtown NuLu is hiring a welcoming Restaurant Host to enhance guest experiences in our dining outlets. You will greet guests, manage seating with guest preferences, and coordinate with servers to ensure smooth service.

Responsibilities include setting up the restaurant, stocking items, answering guest inquiries, and maintaining clean spaces. Previous hospitality experience is valued; we offer day-one benefits and growth opportunities.