Guest Experience Host — Casino Dining

Cherokee Nation Entertainment; Catoosa (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Discounts and gifts

Job summary

Cherokee Nation Entertainment is seeking a friendly Host to greet guests and coordinate service at its Tulsa venue. You will manage reservations, handle payments, and uphold cleanliness and safety standards to ensure a superior dining experience.

The role emphasizes strong customer service, compliance with alcohol safety rules, and the ability to work varied shifts in a lively hospitality environment. Join a leading tribal hospitality group offering competitive benefits.

Qualifications

• High School Diploma or GED required with 2 years serving experience.
• Ability to obtain a food handler’s card.
• Ability to pass alcohol awareness training.

Responsibilities

• Coordinate and serve all food and beverages ordered by guests. Provide exceptional customer service, ensuring an exceptional dining experience.
• Answer incoming calls and take reservations as needed.
• Follow all alcohol safety standards, including checking identification to ensure minimum drinking age requirements are met.
• Perform financial transactions and process guest payments for goods and services delivered.
• Promote a fun, friendly, quick, comfortable, clean, and safe environment.

Skills

Customer service

Reservations handling

Cash handling

Alcohol safety knowledge

Education

High School Diploma or GED

2 years serving experience

Tools

POS systems

Reservation software

Job description

Cherokee Nation Entertainment is seeking a friendly Host to greet guests and coordinate service at its Tulsa venue. You will manage reservations, handle payments, and uphold cleanliness and safety standards to ensure a superior dining experience.

The role emphasizes strong customer service, compliance with alcohol safety rules, and the ability to work varied shifts in a lively hospitality environment. Join a leading tribal hospitality group offering competitive benefits.