Guest Experience Host & Cashier (Front of House)

Trappers Sushi Co Avondale; Avondale (AZ); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

401(k) with company match

Dental and vision coverage

Employee Assistance Program

Paid sick leave

Employee meal discounts

Opportunities for advancement

Team-oriented culture

Job summary

Trapper's Sushi is seeking a Host/Cashier in Avondale, AZ. The role greets guests, manages the waitlist and seating flow, handles takeout orders, and processes payments with accuracy while maintaining a clean, welcoming front-of-house.

You will communicate with servers and management to ensure smooth service and guest satisfaction. Requirements include customer service experience, strong communication, multitasking ability, and a valid Food Handler's Permit.

Qualifications

• Previous customer service or hospitality experience preferred but not required
• Strong verbal communication skills and ability to engage with guests in a friendly, professional manner
• Ability to multitask and maintain composure in a fast-paced environment
• Attention to detail when entering orders, quoting wait times, or processing payments
• Ability to follow written and verbal instructions
• Must obtain a valid Food Handler's Permit/State Food Worker Card prior to the first day of work (per state law)

Responsibilities

• Greet all guests with warmth, enthusiasm, and a genuine desire to create a memorable experience
• Manage the waitlist, seating rotation, and table availability to ensure smooth service flow
• Answer phones promptly and handle takeout orders with accuracy and attention to detail
• Process payments, handle cash/card transactions, and follow all cash-handling procedures
• Maintain cleanliness and organization of the host stand, lobby, menus, and restrooms as assigned
• Communicate clearly with servers, managers, and kitchen staff regarding seating, large parties, and special requests
• Monitor lobby conditions and guest needs, including ADA access and accommodations
• Support to-go order packaging and accuracy when volume requires
• Follow all company safety, sanitation, and cleanliness standards, including proper chemical handling and PPE use when cleaning
• Demonstrate teamwork, integrity, and respect while upholding a positive and inclusive work environment

Job description

Trapper's Sushi is seeking a Host/Cashier in Avondale, AZ. The role greets guests, manages the waitlist and seating flow, handles takeout orders, and processes payments with accuracy while maintaining a clean, welcoming front-of-house.

You will communicate with servers and management to ensure smooth service and guest satisfaction. Requirements include customer service experience, strong communication, multitasking ability, and a valid Food Handler's Permit.