Guest Experience Host & Cashier

Davidson Hospitality Group; Spokane (WA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical Coverage (Multi‑Tier)

Dental & Vision Coverage

24/7 Teledoc

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

The Historic Davenport Hotel, Autograph Collection in Spokane, WA is hiring a Greeter/Cashier to welcome guests, answer inquiries, and manage cashier duties with tips included. Wage is $17.13 per hour plus tips. Davidson Hospitality Group offers comprehensive benefits and a chance to grow within a storied, luxury brand.

Join a team that values exceptional service, brand standards, and collaboration across departments to ensure memorable guest experiences in a historic setting.

Qualifications

• Excellent customer service skills.
• Strong communication skills.
• Read, write and speak English fluently.
• High energy and enthusiasm.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail.
• Experience with cash handling and point-of-sale systems.
• High School diploma or equivalent.
• Ability to work flexible schedules, including weekends and holidays.

Responsibilities

• Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere.
• Provide exceptional customer service, answering inquiries, and assisting guests with their needs.
• Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures.
• Maintain a clean and organized work area, including the cashier station and lobby.
• Collaborate with other departments to ensure seamless guest experiences.
• Offer suggestions and recommendations for nearby attractions, dining options, and activities.
• Demonstrate a proactive approach in resolving guest issues or concerns.
• Uphold the hotel/resort's brand standards and contribute to a positive team culture.

Skills

Customer service

Communication

English fluency

Energy & enthusiasm

Multitasking

Attention to detail

Cash handling

POS systems

Education

High School diploma or equivalent

Job description

The Historic Davenport Hotel, Autograph Collection in Spokane, WA is hiring a Greeter/Cashier to welcome guests, answer inquiries, and manage cashier duties with tips included. Wage is $17.13 per hour plus tips. Davidson Hospitality Group offers comprehensive benefits and a chance to grow within a storied, luxury brand.

Join a team that values exceptional service, brand standards, and collaboration across departments to ensure memorable guest experiences in a historic setting.