Guest Experience Host & Cashier

Davidson Hospitality Group; Newport (RI); On-site; USD 14,000 - 23,000; Full time

Benefits offered by this job

Medical Coverage (Multiple Tiers)

Dental & Vision Coverage

Teledoc Service

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

Hotel Viking in Newport, Rhode Island, part of Davidson Hospitality Group, seeks a friendly Greeter/Cashier to warmly welcome guests and manage inquiries and cashiering duties. You will contribute to seamless check-in/check-out and suggest local attractions, ensuring a delightful guest experience.

The role requires outstanding customer service, English fluency, and the ability to multitask in a fast-paced environment. Weekend availability is expected.

Qualifications

• Excellent customer service skills.
• Strong communication skills.
• Read, write and speak English fluently.
• High energy and enthusiasm.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail.
• Experience with cash handling and point-of-sale systems.
• High School diploma or equivalent.
• Ability to work flexible schedules, including weekends and holidays.

Responsibilities

• Welcome guests with a warm and friendly demeanor.
• Assist guests with inquiries and provide information.
• Handle cashiering duties and ensure accurate transactions.
• Support check-in/check-out processes smoothly.
• Maintain a clean and organized lobby and cashier station.
• Collaborate with team to ensure seamless guest experiences.
• Recommend nearby attractions, dining, and activities.
• Resolve guest issues promptly and courteously.

Skills

Customer service

Communication

English fluent

Energy & enthusiasm

Multitasking

Attention to detail

Cash handling & POS

Education

High School diploma or equivalent

Tools

POS systems

Job description

Hotel Viking in Newport, Rhode Island, part of Davidson Hospitality Group, seeks a friendly Greeter/Cashier to warmly welcome guests and manage inquiries and cashiering duties. You will contribute to seamless check-in/check-out and suggest local attractions, ensuring a delightful guest experience.

The role requires outstanding customer service, English fluency, and the ability to multitask in a fast-paced environment. Weekend availability is expected.